Getting started1 min readUpdated 12 October 2026All platforms

Getting your production set up

Productions in Haystack are set up by the Haystack team, not created by end users. Get in touch, and we will provision your production; then it will appear in your project list, ready to work in.

Getting a production created

  1. Contact Haystack to get your production set up, or ask for a demo project if you want to explore first.
  2. Once approved, the production shows up in your project list, and you can select it as your active project.
  3. If someone else owns the production, ask them to invite you so it appears for you.

On mobile, if you sign in before you have access to any production you will see "Looks like you don't have access to any projects just yet!" with a Contact us button. From there you can either ask your production to invite you, or get in contact to create a new project.

With a production in your list, get the app on your phone for on-set work. See Installing the mobile app, then Selecting your project and department.