Crew, Settings & Offline2 min readUpdated 12 October 2026Mobile app

Mobile app settings

This article covers the mobile app.

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The Settings tab holds the choices that affect this phone: how images sync, which project and department you are working in, and how your tabs are laid out. These are per-device, so changing them here does not change anything for the rest of the crew.

Photos and sync

  • Sync high quality images: pull full-resolution photos onto this device. Leave it off to save data and storage when you only need previews.
  • Save photos to camera roll: keep a copy of the photos you take in Haystack in your phone's camera roll as well.
  • Show all costume or makeup images from crowd on scene wear notes: put every crowd image against the scene's wear notes. The switch appears when crowd changes are enabled for your department.

Project and department

  • Active Project: the production you are looking at right now.
  • Synced Projects: which productions are kept downloaded on this device so they are ready offline. Stop syncing a production and Haystack clears its downloaded photos in the background, freeing up space on your device.
  • Department: choose Costume or Hair & Make up, which sets what Haystack shows you. See Selecting your project and department.

Under Navigation (Drag to reorder), drag the tabs into the order that suits how you work, so the screens you use most sit where your thumb lands. See Customising your menu.

The Keep in touch by email? toggle controls whether Haystack can email you with product news.

Heading somewhere with patchy signal? Turn on Sync high quality images while you are on Wi-Fi so the photos you need are already on the device before you lose connection.